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2023-01-20

News Categories : Committee News 

COPE allege that the Consumer Affairs Authority has neglected its responsibility

  • Secretary to the Ministry summoned before ethe Committee again next Wednesday
  • A proposal to make necessaries recommendations to protect consumer rights
  • A program that goes beyond traditional mechanisms to control commodity prices
  • Suggestions given to solve the existing problems in determining the price of eggs

The Committee on Public Enterprises (COPE) met on 19.01.2023 under the chairmanship of Hon. (Prof.) Ranjith Bandara to look into the current performance of the Consumer Affairs Authority. Accordingly, attention was paid to the following points.

 

1.    A proposal to make necessary recommendations to protect the consumer rights

COPE raised questions regarding the responsibility of the Consumer Affairs Authority. The committee was of the opinion that although the main responsibility of the Authority is to protect consumer rights through empowering consumers, streamlining trade and good promotions, the Authority is not working according to that vision. Accordingly, the Committee recommended the Secretary to the Ministry of Trade, Commerce and Food Security to report to COPE within two weeks how the Consumer Affairs Authority can deal with the protection of consumer rights.

2.    A program that goes beyond traditional strategies to control commodity prices

The Authority was also told to prepare a program that goes beyond traditional price control to control commodity prices. The committee's attention was particularly focused on the current egg price control. Thus, instructions were given for the two Secretaries to the Ministries of Trade and Agriculture to coordinate with the relevant officials to prepare a price formula to determine the price of an egg within three days and to give instructions to calculate the relevant cost for an egg accordingly. Thus, it was decided to summon the Secretaries to the Committee on Wednesday.

3.    Suggestions to solve the existing problems in determining the price of eggs

The committee also asked the secretaries to the Ministries to present solutions to solve the obstacles to the government's decision to import eggs with the aim of providing eggs at subsidized prices to the people.

It was emphasized here that by preventing the import of eggs, injustice cannot be allowed to happen to the entire public of Sri Lanka for the sake of a handful of large-scale egg businessmen and therefore, all institutions should coordinate to determine a minimum price for eggs or take steps to import eggs.

In order to protect the consumer by maintaining a control price for eggs, as well as the need for the consumer affairs authority and other relevant institutions to operate in good coordination in matters such as egg import, it was emphasized here.

4.    An immediate placement for a permanent Director General of the Consumer Authority

The consumer affairs authority was also instructed to act promptly to appoint a permanent Director General. It was disclosed that there has only been an Acting Director General appointed for many years now. It was also disclosed at the committee that this position is vacant since the retirement of the former Acting Director General last December. The Auditor General pointed out that in the absence of a Director General, it will not be possible to implement certain powers of the Act. Accordingly, the COPE Chairman advised to consult with the Department of Management Services and take necessary steps to recruit the Director General, one of the most important positions in the organization.

He also instructed the Secretary to the Ministry to appoint an Acting Director General within two weeks.

5.    Inform within a week regarding the action taken for the purpose of updating the Authority Act  

Since the updating of the Consumer Authority Act No. 09 of 2003 has been delayed, it was instructed to report to COPE within a week the planned method and to appoint a committee at the ministerial level and take to necessary steps immediately. The Secretary to the Ministry informed the committee about the progress of amending the Act. The committee emphasized the need to speed up the amendment of this Act as it has been delayed for 17 years.

6.    A program for more effective employment of graduates

The COPE Chairman also instructed the secretary to the Ministry to propose to COPE within a month a program to increase the performance and productivity levels of nearly 400 graduates currently holding various responsibilities in the Authority with relevant Performance Level Indicators (KPIs). Attention was also paid to the non-implementation and not providing prompt response to consume complaints. Accordingly, the committee emphasized the need to act quickly to employ these graduates more effectively.

7.    A concrete plan in line with the revised Act is expected within three months

Since there is no concrete plan for the Authority so far, the chairman of COPE informed that a feasible concrete plan should be prepared and reported to the committee within three months in accordance with the amended Act. It was also pointed out that this compact plan should be implemented by targeting the existing problems, customer issues, raids etc. as well as the implementation of the vision, objectives and mission of the institution.

8.    Need for a research unit and data bank

It was also informed to initiate a specified research unit for the consumer affairs authority. The need for a research unit was pointed out in order to make more accurate decisions as the authority constantly relies on production, market and consumer data in fulfilling its responsibilities. The need to maintain a data bank related to import, production and business was also discussed here.

9.    A proposal that a program should be urgently established for the coordination of the authority and various related institutions to protect consumer rights.

COPE also informed that a program should be urgently established for the coordination of the authority and various institutions related to it in order to protect consumer rights.

 

State Ministers Hon. Janaka Wakkumbura, Hon. Lohan Ratwatte, Hon. Indika Anuruddha, Hon. D. V. Chanaka, Hon. Shantha Bandara, Members of Parliament Hon. Patali Champika Ranawaka, Hon. Mahindananda Aluthgamage, Hon. Dayasiri Jayasekara, Hon. Nimal Lanza, Hon. Jagath Kumara Sumithraarachchi, Hon. (Major) Sudarshana Denipitiya, Hon. Premnath C. Dolawatte, Hon. Upul Mahendra Rajapaksha, Hon. Madhura Withanage were present at the Committee meeting held.

Furthermore, officials including Secretary to the Ministry of Trade, Commerce and Food Security Mr. P. M. B Athapattu, Secretary to the Ministry of Agriculture Mr. Gunadasa Samarasinghe, Chairman to the Consumer Affairs Authority Mr. Shantha Niriella were also present at this Committee meeting held.

 

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