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2026-08-25

News Categories : Committee News 

COPA Focuses on the Efficiency and Modernization of the Department of Posts

The Committee on Public Accounts (COPA) paid special attention to the progress of investigations into financial fraud and disciplinary violations that have occurred within the Department of Posts from 2004 to 2025.

This was discussed when COPA met at Parliament recently (Aug. 20), under the chairmanship of Hon. Member of Parliament Kabir Hashim, to review the progress made in implementing the recommendations issued by COPA on April 7, 2026, as well as the current performance of the Department of Posts.

It was revealed that a new computerized software system has been introduced to streamline the investigation process. The system is being used to update information relating to investigation files and monitor their progress. The Committee stressed the need to expedite investigations by prioritizing significant financial fraud and serious disciplinary violations, rather than spending resources on prolonged investigations into minor incidents.

The meeting also discussed the fact that some investigations have remained unresolved for many years, that some individuals facing allegations have disappeared or died, that legal action in certain cases has been delayed, and that the investigation division is experiencing a shortage of human resources.

The Committee further emphasized the need to complete investigations and disciplinary proceedings against officers accused of financial fraud within specified timeframes. Instructions were also given to expedite the necessary measures to recover losses from the parties responsible once investigations have been completed.

The Committee also focused on the need to further strengthen financial management and internal control mechanisms within the Department of Posts.

Meanwhile, the management of overtime payments within the Department of Posts was also discussed. Officials stated that steps are being taken to introduce an Optimum Cadre - the optimal number of employees - based on a work study conducted by the Department of Management Services covering all nine provinces and the Central Mail Exchange. 

It was noted that fingerprint machines are now being used to accurately verify employee attendance when making overtime payments. Going forward, the Department plans to use this data to further streamline the payment of overtime allowances.

The modernization and digitalization of postal services also received the Committee's attention. Discussions covered plans to further expand value-added services such as Speed Post, Cash on Delivery, and International Courier, digitalize postal banking services, and increase the Department of Posts' revenue through the use of new technologies.

The Committee also stressed the importance of maintaining sub-post offices in difficult-to-reach areas where they provide essential services to the public, rather than closing them as part of the restructuring of the Department of Posts' network of sub-post offices.

The meeting was attended by Committee member and Hon. Deputy Minister Nalin Hewage, as well as Committee members Hon. Members of parliament Chanaka Madugoda, Oshani Umanga, Attorney-at-Law Sagarika Athauda, Manjula Suraweera Arachchi, Chandana Sooriyaarachchi, Ajanta Gammaddege, Lal Premanath, Ruwanthilaka Jayakody and Sunil Ratnasiri.



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